Complaints Handling Policy
If you are unhappy about any aspect of the service you have received, or about the bill, please contact us by post to our office at Britannia House, 1-11 Glenthorne Road, Hammersmith W6 0LH, telephone 020 3325 7415 or email Seema at info@berrislaw.co.uk.
We have a procedure in place which details how we handle complaints as follows:
The Legal Ombudsman
PO Box 6167 , Slough SL1 0EH
Complaints in relation to bills
Raising concerns with our regulator
Issued: April 2023
Require us out of hours please either telephone us on 020 3325 7415 or email us on info@berrislaw.co.uk or complete the online form.



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